Jessica Johnson

Operations Manager
Phone: (509) 335-4796
Email: jhjohnson@wsu.edu

As the Operations Manager since 2023, Jessica is primarily responsible for managing DGSS’s financial and personnel activities. She also assists with the preparation and submission of grants and contracts.

Prior to joining DGSS, Jessica worked in several finance positions within WSU and the private sector.  Jessica began her career in retail banking, where she served as a personal banker and then branch manager.  Jessica started her career at WSU in 2014, as the Accounts Payable supervisor then later became the Accounts Payable/Travel Services Manager. She managed daily operations in accounts payable, travel services, electronic payment processing, purchasing card operations and reconciliation, as well as contracts. 

Jessica has completed the WSU’s Supervisory Management Series and the Research Administration Series.  She is also certified in Tidal Leadership, accredited as an Accounts Payable Manager, WSU budget certified, Mental Health First Aid and First Aid certified, and has been nominated for several customer service awards.

In her spare time, Jessica enjoys spending time with her two children, Jasmyne and Jordyn, as well as friends and family in the area.  She also enjoys playing basketball, watching her kid’s sporting events, coaching youth sports and helping others as a fitness coach.

Updated on 4/25/2023