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About Us


DGSSers at Open HouseThe Division of Governmental Studies and Services (DGSS) was created in 1964 to serve as a sub-unit within the Political Science Department to provide applied research services to federal, state, and local government agencies in Washington state.

In 2001, the College of Liberal Arts and WSU Extension agreed to jointly sponsor DGSS as a University outreach unit. Under this agreement, DGSS and the Program for Local Government Education (a program funded by the W.K. Kellog Foundation and housed by WSU Extension) merged and retained the title Division of Governmental Studies and Services.

The support and a corresponding expansion of the unit’s mission resulted in a broader scope of activities, a substantial growth in staff, an increase in applied social science engagement capacity, and an expansion in technical and training services for organizations in the Pacific Northwest.

Contact Us

Hulbert 311e
PO Box 646233

Pullman, WA 99164 (MAP)

Phone: 509-335-4811

glass doors with a student passing by


For more than 50 years DGSS has conducted applied research, technical assistance, and training to private and public organizations in the Pacific Northwest. We have worked with local, state, and federal organizations to examine the big issues facing our region and our group of volunteers standing next to busnation.

Our areas of expertise include:

  • Public Safety
  • Government and Sustainability
  • Digital Initiatives

Public Safety

DGSS has worked with law enforcement, fire service and other public safety entities across the region to address key issues in public safety.

DGSS utilizes their expertise in applied research and program evaluation to help public safety entities examine their effectiveness, enhance citizen engagement, evaluate impact of policies, and improve services, as well as enhance organization training.

We have conducted numerous public safety studies in the following topics:

  • Biased Policing
  • Drug Recognition Expert Programs
  • Community Policing
  • Law Enforcement and Fire Service Training Evaluation
  • Smart Policing
  • Community Emergency Response Training
  • Forecast Modeling
  • Needs Assessments

Governance & Sustainability

A key part of our expertise involves working with local, state and federal government entities to help evaluate the efficiency of policies and programs and to aid in future planning.

We provide a variety of technical assistance to public entities, including training, data collection and analysis. We specialize in community engagement, community and economic development, and facilitation, as well as planning support.

We have helped numerous organizations in the following areas:

  • Program Evaluation
  • Needs Assessment
  • Inter-agency Cooperation
  • Resource Management
  • Collaboration Opportunities and Collaborative Approaches
  • Facilitation and Planning Support
  • Voluntary Stewardship
  • Improving Efficiency
  • Capacity Building
  • Ethics Training

Digital Initiatives

The Program for Digital Initiatives empowers individuals, businesses, communities and other organizations by increasing technology awareness, access, and adoption. It allows digital technology to be applied in ways that result in greater participation in our growing knowledge-based society.

PDI focuses on business, sustainability, development initiatives supporting digital technologies and community and economic resilience. DGSS works in partnership with government agencies, non-governmental organizations, and the private sector to assist with promotion, assessment, policy development, program implementation, training, research, and evaluation.

For more than 25 years, we have helped organizations in the following areas:

  • Telework
  • Business Continuity/COOP
  • Broadband Planning
  • e-Commerce Training
  • Community Technology Opportunities