Division of Governmental Studies and Services

Client Services

DGSS accepts approximately 7 new studies per year.

To express your interest in funding a study contact DGSS by phone at (509) 335-3329 or by e-mail at dgss@wsu.edu.

Please include the following information in your e-mail, or have it ready when you call:

Data analysis

DGSS provides objective analysis of data which has been collected by public agencies and through applied research studies conducted by DGSS research teams.

Organizational assessment

Through surveys, interviews, focus groups, and the use of historical data DGSS provides on-site assessments of the functionality of client organizations. Examples of assessment topics include, but are not limited to, employee job satisfaction, effective communication, workplace safety, problem solving, and professional ethics.

Appreciative inquiry

DGSS works with client organizations to build on their strengths through appreciative inquiry. "The basic idea [of appreciative inquiry] is to build organizations around what works, rather than trying to fix what doesn't." (Wiki, 2007)

Division of Governmental Studies and Services , PO Box 644870, Washington State University, Pullman WA 99164-4870, 509-335-3329, E-mail Us